Terms of Services
BY USING (1) ANY SERVICE PROVIDED BY Robotel ("WebRTC " OR
"WE") OR (2) ANY SERVICES ACCESSIBLE THROUGH WWW.webrtc.center
(COLLECTIVELY, THE "SERVICE"), OR BY CREATING OR MAINTAINING AN
ACCOUNT FOR SERVICE FOR USE BY YOU OR ANY OTHER PERSON, YOU
AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, UNLESS WE
EXPRESSLY AGREE IN A WRITING SIGNED BY AN AUTHORIZED
REPRESENTATIVE OF Robotel THAT DIFFERENT OR ADDITIONAL TERMS
APPLY.
THESE TERMS APPLY TO YOU WHETHER OR NOT YOU CLICK "I AGREE"
THROUGH ANY REGISTRATION OR ACCESS PROCESS AT ROBOTEL
(THE "WEBSITE"). IF YOU DO NOT AGREE, PLEASE DO NOT ATTEMPT TO
USE OR ACCESS THE SERVICE OR THE WEBSITE. PLEASE MAKE SURE YOU
HAVE READ AND AGREED TO THE PRIVACY POLICY AND ANY OTHER
ADDITIONAL TERMS WHICH APPLY TO YOUR USE OF THE SERVICE AND THE
WEBSITE.
DEFINITIONS
You will be referred as "you" in this Agreement.
"Account" means the account (a) under which you use the Service,
whether registered to you or a person who has provided you
access to use his, her, or its account, or (b) that you create
on behalf of another person.
PAYMENT, RATES AND ACCOUNTS
Your payments for Robotel are made by Paypal or wire trasnfer.
Each Robotel plan includes unlimited amount of call minutes.
You need to pay the setup fee with the first month payment. Set
up fee for standard package is $50, for silver package $75 and
for golden package $100.
Unless stated otherwise, all rates and charges shall be stated
in US dollars and shall be exclusive of transaction handling fee
which is 2.3% plus 30 cents.
The rates and plans for the Service are published on its
Website. We reserve the right to change the rates and plans at
any time without notice. If you do not wish to accept such
adjustment of rates or/and plans, you are entitled to terminate
the Account with effect from the date on which the adjustment of
rates or/and plans becomes effective. You agree that by
continuing to use the Service, following the adjustments of the
rates, you accept such adjustments.
Robotel is not responsible for any telephone or internet
connection charges, surcharges, taxes, or other amounts incurred
in accessing the Service, for which you accept all
responsibility.
Robotel will provide a response to email and telephone enquiries
within a maximum of 48 hours.
If Robotel service is unavailable we will inform you about
expected availability time immediately
In the event you believe that Robotel has charged you in error,
you must contact Robotel customer services via our online web
form or via e-mail support@webrtc.center within 60 days of such a
charge. No refunds will be given for any charges which are more
than 60 days old.
REFUND POLICY
You may submit a request for a refund by contacting WebRTC's
customer services via our online web form or via e-mail support@webrtc.center.
No refunds shall be given for services paid through vouchers or
gift tokens. We reserve the right to deny repetitive refund
requests. You may ask for a refund with 60 days of your payment.
No refunds will be given for any charges which are more than 60
days old.
All refunds shall be paid either through the original payment
method used, or any other reasonable payment method to be
determined by RobotelRobotelRobotel, and addressed to the person that deposited
the credit initially. It may take up to 30 days to process
refunds from date of your valid request date.
We will refund your credit balance in the event you terminate
your Account(s) as permitted under this Agreement or in the
event that we terminate this Agreement without serious cause.
Any abuse by you of the terms relating to refunds hereunder
shall lead to the termination of this Agreement.
.
TERM AND TERMINATION OF SERVICE
This Agreement will be effective as of the date on which
this Agreement is entered into by clicking on the "I Agree"
button as stated above and will remain effective until
terminated by either RobotelRobotelRobotel or you as set forth below. RobotelRobotelRobotel
may terminate this Agreement with immediate effect at any time,
with or without cause, by providing notice to you and/or by
preventing your access to the Service. You may terminate this
Agreement with immediate effect at any time, with or without
cause provided that you will cease any and all use of the
Service and you will remove the Service from any of your systems
in your possession or under your control. To terminate an
account you need to write a request to email address support@webrtc.center.
We reserve the right to modify this Agreement at any time by
publishing the revised terms on the Website. Your continued use
of the Service shall constitute your acceptance to be bound by
the terms and conditions of the revised Agreement. The most
recent version of this Agreement can be found on the Website.
ACCOUNT RULES AND REQUIREMENTS; ACCEPTABLE USE POLICIES
When creating an Account for, using, or accessing the
Service, you agree to abide by all of RobotelRobotelRobotel's use policies in
effect from time to time, any policies distributed by email, or
any amendments thereto, which policies include, without
limitation, the following: you or other user of the Account
(a) shall
(i) abide by all applicable laws, rules, and regulations
relating to the use, posting, transmission, distribution,
capture, download, and/or recording of voice, content, software
or other matter;
(ii) conform all usage to applicable rules, laws, and
regulations pertaining to or regulating the use of telephone
networks, telemarketing, pre-recorded messages and other
automated voice broadcasts, automated dialers, call or voice
recording or surveillance, and other messages, and electronic
mail (including anti-spamming laws) (for each of which you take
sole responsibility for compliance); and
(iii) Provide us with accurate and legally compliant user
telephone numbers and contact information, and other Service
user information (which you represent and warrant to be accurate
and compliant);
and (b) shall not (nor allow any person to)
(i) use the Service in any manner which violates the rights of
any person or is illegal, fraudulent, deceptive (including
without limitation any spoofing of caller ID information or
similar practices likely to deceive any other party contacted
through the Service), harassing, threatening, harmful, libelous,
defamatory, abusive, slanderous, hateful, sexually, racially or
ethnically objectionable, vulgar, pornographic, obscene,
invasive of privacy, or otherwise objectionable or unlawful;
(ii) Attempt to gain unauthorized access to any account, the
RobotelRobotelRobotel network, or any related components; or
(iii) interfere with another's use and enjoyment of any RobotelRobotelRobotel
services.
You or user who uses the Service for telemarketing or similarly
regulated purposes is directly and solely responsible for
compliance with applicable laws, including without limitation
for filing, subscribing, or holding appropriate regulatory
compliance documentation as required by competent jurisdictions
and/or the purchase of access to any do-not-call lists and the
like, and hereby indemnifies and holds harmless RobotelRobotelRobotel and its
owners, officers, employees, and other agents from and against
any claim, liability, loss, cost, or expense (including
attorneys' fees and expenses) arising out of or related to such
use of the Service or any failure to comply with applicable
legal requirements with respect thereto.
Any violation of RobotelRobotelRobotel policies by you or anyone using your
Account will be grounds for termination of the Account, at
RobotelRobotelRobotel's sole discretion, and such violation may be reported to
the appropriate law-enforcement agencies.
RobotelRobotelRobotel shall not be liable for any injury or damage suffered by
or during use of the Service, and you hereby indemnify and hold
harmless RobotelRobotelRobotel and its agents, officers, employees, and
providers from any claims, damage, or loss (including attorneys
fees and expenses) arising out of your use of the Service or
that of any other user of your Account.
SERVICE AVAILABILITY; MODIFICATIONS
You hereby waive all claims for damages of the Service
unavailability, scheduled or unscheduled, and indemnify RobotelRobotelRobotel
from any similar claims made by any other users on your Account.
We may at any time change, modify, suspend, or discontinue any
aspect of the Service at any time, including, without
limitation, the availability of any Service feature, database or
content, hours of availability, or equipment needed to access
the Service. We may also impose limits on certain features or
restrict your access to parts or all of the Service without
notice or liability.
We do not guarantee that the Service can be accessed from all
locations or with all equipment or types of communications
access. We do not recommend, and do not support, use of the
Service in mission critical situations or on mission critical
equipment.
RobotelRobotelRobotel will try to provide the Service with minimum disruptions.
However please understand that RobotelRobotelRobotel cannot guarantee that the
Service will always function without disruptions, delay or other
imperfections. Since the Service may be transmitted through
public Internet lines and the public switched telephone network
("PSTN"), there may be power outages or Internet service
disruption and you may experience some disruptions e.g. packet
loss and delay which will affect the quality of your
communication.
RobotelRobotelRobotel may change technical features in order to keep pace with
the latest demands and technological developments or to comply
with any regulations. RobotelRobotelRobotel may also have to repair, improve,
and/or upgrade the Service and this may require us to restrict,
limit, suspend, interfere and/or interrupt the Service.
We recommend that you provide us with a prior notice (to the
following email address: support@WebRTC .com) of any planned
marketing activities or other calling events which may use
significant Service capacity so that we can undertake reasonable
steps to make the Service available for your event.
We reserve the right to limit or suspend Service usage under any
Account using the Service at volumes significantly in excess of
planned usage or prior usage patterns, or when reasonable prior
notice of capacity needs has not been provided.
USE OF RobotelRobotelRobotel CONTENT AND SOFTWARE
All information and materials published, transmitted, or
otherwise available on the Website or through the Service
(including, but not limited to, terms of service, use policies,
service documentation, user help, informational resources,
images, equipment configurations, interactive voice response,
menus, audio clips, and video clips, collectively, "Content")
are protected by copyright or trademarked (as applicable), and
owned or controlled by RobotelRobotelRobotel, its licensors, or affiliated
companies. You shall abide by all copyright and trademark
notices, limitations, and restrictions applicable to any Content
or to the Service. Without limiting the foregoing, no Content
may be copied, reproduced, republished, reused, uploaded,
downloaded, posted, or transmitted, other than through the
Service in accordance with its intended use, nor may derivative
works be created from it or distributed in any way.
The brand names, slogans, trademarks, service marks, designs,
and logos used on the Website or in conjunction with the
Service, including without limitation RobotelRobotelRobotel (collectively, the
"Marks") are the trademarks of RobotelRobotelRobotel and its licensors. You may
not copy, display or use the Trademarks in any manner except as
may be automatically displayed by the Service or the Website or
as may be provided in a separate express written agreement with
RobotelRobotelRobotel.
The software, hardware, and other technologies which RobotelRobotelRobotel uses
to deliver the Service (the "WebRTC Technologies") contain
confidential and proprietary information, trade secrets, and
other property rights belonging to RobotelRobotelRobotel and its licensors, and
all rights to the RobotelRobotelRobotel Technologies and all property rights
related to the Service, including without limitation all patents
(registered or unregistered), trade secrets (including diagrams,
drawings, processes, production methods, information, data,
computer software, and formulas), copyrights (whether registered
or unregistered), domain names and subdomains, end-user and
consumer information, work product resulting from custom
implementation services, and contract rights, including all
derivative works thereof (whether produced by RobotelRobotelRobotel , you, or
otherwise), shall remain exclusively with RobotelRobotelRobotel and its
applicable licensors.
Your rights to the RobotelRobotelRobotel Technologies are limited to a
non-exclusive and non-transferable runtime right solely during
the term of this Agreement and solely for the purpose of using
the Service. All Service is hosted by RobotelRobotelRobotel and no software
code (other than APIs if RobotelRobotelRobotel agrees to provide the same in
its sole discretion) will be provided to you.
You may not modify, create derivative works or, redistribute,
sell, decompile, reverse engineer, or disassemble the RobotelRobotelRobotel
Technologies or otherwise attempt to deduce the source code,
design, or data transmission characteristics of the RobotelRobotelRobotel
Technologies. You may not use packet sniffers or other network
or IP tracing technologies on the Service or with the RobotelRobotelRobotel
Technologies except for the specific purpose of optimizing your
network for use of the Service in accordance with Service
documentation.
DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RobotelRobotelRobotel DISCLAIMS ALL
REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT
TO THE SERVICE, THE ACCOUNT, THE SOFTWARE, THE WEBSITE, OR ANY
OTHER SERVICE OR MATERIALS PROVIDED BY RobotelRobotel .
RobotelRobotel MAKES NO WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM
THE USE OF THE SERVICE. THE SERVICE IS PERFORMED AND THE
SOFTWARE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS
WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON-INFRINGEMENT,
TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE (EACH
OF WHICH IS HEREBY DISCLAIMED).
YOU ARE SOLELY RESPONSIBLE FOR BACKUP OF ANY DATA WHICH YOU MAY
REQUIRE TO BE STORED WITH RESPECT TO THE SERVICE.
IN PARTICULAR, EXCEPT AS PROVIDED UNDER THE SERVICE GUARANTEE,
RobotelRobotel DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED
OR ERROR-FREE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE
OF THE SERVICE IS BORNE BY YOU.
THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF
THIS AGREEMENT AND THE SERVICE WOULD NOT BE AVAILABLE WITHOUT
IT.
SOME JURISDICTIONS DO NOT ALLOW EXCLUSIONS OF AN IMPLIED
WARRANTY, SO PORTIONS OF THIS DISCLAIMER MAY NOT APPLY TO YOU
AND YOU MAY HAVE OTHER LEGAL RIGHTS THAT VARY BY JURISDICTION.
Further, RobotelRobotel disclaims any responsibility for the accuracy,
content, or availability of information available through the
Service, and RobotelRobotel shall not be held responsible for the
accuracy, legality, or decency of material contained in
third-party sites or through third-party services (including any
service or content reached through the Service or the Website),
and you hereby irrevocably waive any claim against us with
respect thereto.
NO LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER NO
CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, OR
OTHERWISE, SHALL RobotelRobotel BE LIABLE TO YOU OR ANY OTHER PERSON FOR
ANY DAMAGES THAT RESULT IN ANY WAY FROM ANY USE OF THE ACCOUNT
OR THE SERVICE BY ANY PARTY OR YOUR INABILITY TO USE THE SERVICE
(EXCEPT WITH RESPECT TO THE SERVICE GUARANTEE) OR YOUR RELIANCE
ON OR USE OF INFORMATION OR SERVICES PROVIDED ON OR THROUGH THE
SERVICE OR THE WEBSITE OR THAT RESULT FROM MISTAKES, OMISSIONS,
INTERRUPTIONS, ERRORS, DEFECTS, DELAYS IN OPERATION OR
TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER SUCH
DAMAGES ARE DIRECT, INDIRECT, SPECIAL, INCIDENTAL, COVER,
RELIANCE OR CONSEQUENTIAL DAMAGES, EVEN IF RobotelRobotel MIGHT HAVE
BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.
IF, NOT WITHSTANDING THE FOREGOING, RobotelRobotel IS FOUND LIABLE TO
YOU FOR DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE
FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABI LITY OR OTHERWISE), RobotelRobotel 'S
LIABILITY TO YOU WILL BE LIMITED TO THE AMOUNT PAID BY YOU FOR
THE SERVICE IN THE LAST THREE (3) MOST RECENTLY PAID MONTHS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND
EXCLUSION MAY NOT APPLY TO YOU.
Robotel does not control, or have any knowledge of the content of
any communication(s) spread by the use of the Service. The
content of the communication is the entire responsibility of the
person whom such content has been originated from. You,
therefore, may be exposed to content that is offensive, illegal,
harmful to minors, indecent or otherwise objectionable.
NO EMERGENCY DIALING
THE SERVICE DOES NOT INCLUDE ANY E911 OR SIMILAR SHORT DIGIT
EMERGENCY DIALING FEATURE.
YOU UNDERSTAND THAT THE SERVICE IS AN ENHANCED INFORMATION
SERVICE AND NOT INTENDED, NOR CAN IT BE USED, AS A FULL
INBOUND-OUTBOUND TELEPHONE REPLACEMENT, AND THAT YOU AND/OR ALL
USERS OF YOUR ACCOUNT SHALL MAINTAIN STANDARD ACCESS TO
LAND-LINE OR MOBILE TELEPHONE SERVICE WITH E911/SHORT DIGIT
EMERGENCY DIALING SERVICE, OTHER THAN OUR SERVICE. YOU WAIVE ANY
CLAIMS AGAINST Robotel BASED UPON OR ARISING OUT OF ANY FAILURE
TO PROVIDE SHORT DIGIT EMERGENCY DIALING CAPABILITY AND
INDEMNIFY Robotel AGAINST ANY SIMILAR CLAIM BY ANY USER OF YOUR
ACCOUNT.
We strongly recommend that alternative methods, specifically
intended for mission critical or emergency services usage, be
used, rather than the Service, to deliver emergency messages of
any urgent, public safety or similar nature.
You agree that Robotel has no liability to you arising out of or
related to any such use and indemnify Robotel for any claim or
liability, and all resulting costs, damages, and expenses
(including reasonable attorney's fees and expenses) arising out
of your use of the Service for such purposes.
INDEMNIFICATION
You agree to indemnify and hold harmless Robotel , and its
subsidiaries, parents, affiliates, managers, shareholders,
officers, directors, agents, resellers, sales affiliates,
licensees or other partners, and employees, from all claims,
demands, liabilities, losses, damages and expenses (including
without limitation reasonable legal fees and expenses), arising
from or in connection with your use of the Service, any other
user's use of your Account, or your or their conduct while using
the Service, your violation of this Agreement, or your violation
of any rights of another, including without limitation any
violation of applicable law or any tort committed while using
the Service.
JURISDICTION
This Agreement shall be governed by and construed in
accordance with the laws of England and Wales, without giving
effect to any principles of conflicts of law. All actions
concerning any dispute arising out of the Agreement, the
Account, the Service, or the Website must be brought in the
state or federal courts with appropriate subject matter
jurisdiction located in (or having jurisdiction over) London, UK
and each party consents to the jurisdiction and appropriate
venue thereof, provided that actions for injunctive relief may
be brought where sought to be enforced.
OTHER POLICIES AND TERMS OF USE
You are also bound by our Privacy Policy, which you can
review at the Website. We may reasonably amend the Privacy
Policy from time to time, which changes will be effective when
the notice is provided to you as stated above.
Additional terms of use and policies apply to the community
features of the Website, and other community websites reachable
through the Website, to which you are bound to the extent you
use or access these features.
MISCELLANEOUS
If any provision of this Agreement shall be unlawful, void,
or for any reason unenforceable, then that provision shall be
deemed severed from this Agreement and shall not affect the
validity and enforceability of any remaining provisions. Except
when expressly provided by another written agreement with Robotel
, this is the entire Agreement between the parties relating to
the subject matter herein and shall not be modified except in
writing signed by an authorized representative of Robotel .
Robotel shall not be deemed in breach of this Agreement, nor for
any breach of any implied warranty or other obligation, for any
failure in performance arising in connection with circumstances
beyond its reasonable control, including, without limitation,
fire, flood, storm, strike, lockout or other labor trouble,
riot, war, rebellion, accident, or any other force majeure.
Your right to use the Service and access the Account is not
transferable, sublicensable, and may not be sold, rented, or
timeshared, unless expressly permitted in another agreement with
Robotel. Robotel may assign this Agreement, in whole or in part,
at any time with or without notice to you.
The original English version of the Agreement may have been
translated into other languages. In the event of inconsistency
or discrepancy between the English version and any other
language version, the English language version shall prevail.
You agree that Robotel may, in its sole discretion, from time to
time add to, delete from, or modify this Agreement in any
reasonable manner by providing notice as permitted above.
You represent and warrant that you are at least 18 years of age
or have the approval of your parent or guardian to register for
or use the Service. If we become aware that you are under the
age of 18 and not appropriately supervised, we may cancel the
Account or otherwise restrict access to it. We further reserve
the right to refuse Service to any person for any reason, in our
discretion.
During registration, you must submit and maintain current and
accurate Account and contact information, including a working
e-mail address and telephone number, and any inaccuracy therein
shall be grounds for Account termination. We may distribute
notices and other important information to you to such e-mail
addresses, or by publication on the Website.
You are responsible for providing the equipment and services, if
any, and configuring the same correctly, as necessary for your
access to the Service. If Robotel specifies, at any time, any
particular system requirements or hardware specifications for
use of the Service, you will be responsible to provide the same
or to cease to use the Service.
YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND
UNDERSTAND THE RIGHTS, OBLIGATIONS, TERMS AND CONDITIONS SET
FORTH HEREIN. BY CLICKING ON THE �I AGREE� BUTTON OR BY USING
THE SERVICE YOU EXPRESSLY CONSENT TO BE BOUND BY ITS TERMS AND
CONDITIONS AND GRANT TO Robotel THE RIGHTS SET FORTH HEREIN.