Web Real Time Telephony

Robotel
Robotel

What is click to call Robotel?


Robotel click to call service allows your website visitors to call you free of charge from any part of the world. This technology can be installed to your company's website by easy and simple steps and you get Call us button embedded. Visitors of your website do not need to download any software or phone to make calls to your company. WebRTC click to call service offers this voice calling capability to website administrators, whether it is a huge e-commerce enterprise or a startup company. Visitors can click that button and call is immediately forwarded to your landline, mobile phone, Gtalk, WebRTC virtual phone or your SIP server.

Benefits


Robotel Network click to call works great for improving online sales and/or customer service. With WebRTC Click to Call, you can increase conversion rates and sales volume while closing deals faster. You can significantly improve your customer satisfaction while optimizing the load on your contact center.

No VoIP Clients needed:


Robotel Web Call is totally Web based. You do not need any kind of external VoIP Client, just a web browser using your Flash player or JavaScript. So simple and seamless! - Our plugin code HTML activates a telephony channel between your web site and your desired telephone number fixed, mobile or softphone offered. (customer service...)

Power Customer engagements:


Your potential customers will be happy to contact you using the Robotel Web Call routing. It is really simple to use and it is totally FREE of Charge for your clients!

Emails and Newsletters:


You just need to add an hyperlink on your email or newsletter signature to redirect your prospects to the Robotel web call widget. Simple and effective! This new technology of web real time telephony, with support of Livehelp is ideal for call centres, customer care.

Survey and Customizations:


Robotel web call rout can be customized according to your needs. For instance we can fit the web widget to call an IVR so to press the buttons 1 to 5 for selecting survey options and more.

Enterprise and Retail Social Integration:


Robotel can be suited for the most popular CMS' (i.e. WordPress, Joomsocial, Drupal, etc...) and can offer a multiuser web site experience. Each web instance is logged and managed as a dedicated instance in order to get the best performance in a social multi-users environment.

Customer Care integrated:


Using Robotel together with the DeskManager solution, you benefit from a web real time communication SIP channels routing to your customer care and call center software.

real time sales assistance