understanding how Robotel ("we", "us" or "Robotel team" the
creator, operator and owner of Robotel service) uses and
safeguards information and resources you provide in using the
Software and Service.
Explanation of service
We provide phone calls via internet browser and casually some other services. Through our services, you can communicate with others through voice communication and/or other forms of communication.
Use of Information
WE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER ANY PERSONAL INFORMATION COLLECTED THROUGH SOFTWARE OR SERVICE TO ANY THIRD PARTY OUTSIDE THE Robotel NETWORK, WHICH NETWORK INCLUDES OUR TRUSTED PARTNERS. WE MAY ENGAGE A THIRD PARTY IN ORDER TO CARRY OUT OUR COMMUNICATION AND/OR MARKETING ON OUR BEHALF. WE WILL PROVIDE INFORMATION COLLECTED THROUGH THE NETWORK TO OTHER USERS IN THE NETWORK ONLY WITH YOUR EXPLICIT PERMISSION AS GRANTED BY YOU THROUGH THE APPLICABLE SETTINGS AVAILABLE IN THE SOFTWARE.
In the event that we and/or our units or subsidiaries are ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we reserve the right to transfer our user databases together with any personally identifiable information contained therein, to a third-party acquiring our assets. In the event we do so, we will place a prominent notice of the sale on the homepage of our corporate website, with links to information as to how you can change your privacy preferences.
* Golden plan multiple Lines
Robotel golden plan come with 3 lines per department. Users can add more line any time by loging into Robotel web portal. Each line will cost $30.
* Free calls usage policy?
Robotel click to call plans allow users based in Canada, UK & USA to land free calls to their landline/mobile with fair usage policy.
Standard plan 1000 free min / month (Landline/Mobile)
Silver plan 1500 free min / month (Landline/Mobile)
Golden plan 2500 free min / month (Landline/Mobile)
Standard plan 500 free min / month (Landline/Mobile)
Silver plan 750 free min / month (Landline/Mobile)
Golden plan 1200 free min / month (Landline/Mobile)
Standard plan 500 free min / month (Landline)
Silver plan 750 free min / month (Landline)
Golden plan 1200 free min / month (Landline)
if user's free call plan get over to their limit then they would need to buy calling balance from Robotel web portal
What Information do you provide to us and how do we use it?
When you use our services you provide 2 types of Information:
(1) Personal Information you sent to us as a result of registration
(2) Usage Information that is provided passively or generated automatically during your use of Robotel services
Payment details will be handled securely to ensure confidentiality and 128 bit SSL encryption is used to ensure sensitive data is protected during transmission over the internet.
Personal information includes information which is required in order for the Software to verify your identity and provide you with the Services. This includes your Robotel login and password, email and other data required for registration.
We don't provide this kind of information to any third party. It can be used by the Robotel team only to organize your access to our service and for some marketing analysis.
Your feedback sent via Robotel e-mail is accessible by the Robotel team only.
We reserve the right to utilize this information for marketing purposes, for instance by displaying selected comments on our website or in other communications.
From time to time, we may send you surveys or solicit your feedback. We use surveys to gauge user interest in new products and premiums we may offer. We may ask for your feedback on site features. We will use the information we gather to improve our sites and provide a more meaningful experience to our users. We may also use the information to alert you about offers and products in which you have expressed an interest in
Usage information consists of the number of calls, calls length, called numbers, calls content.
We don't provide information on calls, calls length, called numbers and calls content to any third party.
SIP account information consists of SIP requisites you enter in order to redirect calls using the Robotel services. Gtalk account information consists of Gmail ID you enter in order to redirect calls using the Robotel services. This information is not provided to any third party.
No Extraneous System Information Collected (No Spyware)
You shouldn't install any specific software to use Robotel services, and our site pages don't install any software to your system.
How Do We Protect Your Data, Information, and Resources?
We use secure technology to protect any information you provide us. The collected passive information is stored in the secure databases.
If you wish to delete any personal information you submitted to Robotel, you may do so by contacting us at firstname.lastname@example.org. We will notify you of our receipt of your request. We will use commercially reasonable efforts to functionally delete all such information (excluding any information necessary in order to detect fraudulent use) from our database within fifteen working days from the date of the receipt of your request.